Mid Canterbury School Transport Service

Coordinating Daily School Bus Operations for Enrolled Students

The Mid Canterbury School Transport Service (MCSTS) is a collaborative organisation formed by sixteen schools in the Mid Canterbury region of New Zealand. Its primary mission is to coordinate and manage daily school bus operations, ensuring that enrolled students have safe and reliable transportation to and from their respective schools.

An administrator oversees the daily operations, while a dedicated Management Group establishes procedures, sets fees, and ensures fairness across the board

The Challenge

MCSTS was struggling with outdated software that had been in use for nearly ten years. This ageing system impeded efficient management, resulting in laborious processes and an increased administrative workload. The organisation acknowledged the necessity for a modern solution to optimise operations and improve the user experience for both administrators and the families they support.

Our Approach

Understanding the critical role MCSTS plays in the daily lives of students and their families, we embarked on a mission to develop a solution that was both sophisticated and user-friendly. Ourstrategy involved integrating:

By customising the system, we ensured that the entire transport service could be managed through intuitive form-based workflows. The system featured several dropdown menus and checkboxes, allowing for multiple configurations to accommodate the diverse requirements of the transport service. This approach ensured that administrators could manage operations with ease, reducing the time and effort previously required

WordPress as the content management system for flexibility and ease of use.

Advanced Custom Fields (ACF) with custom coding to create a tailored experience.

Gravity Forms to simplify form-based processes and student management.

The Solution

The newly developed website for MCSTS is minimalistic in design yet robust in functionality.

User-Friendly Registration

Families can now complete the registration form accurately and efficiently, streamlining the enrolment process.

Efficient Approval Workflow

Families can now complete the registration form accurately and efficiently, streamlining the enrolment process.

Flexible Payment Processing

The system accommodates various fee structures, providing clear instructions and bank details for direct payments.

Dynamic Student Management

Instead of the previous method of erasing all student data annually, administrators can now simply deactivate and reactivate student profiles as needed, preserving data integrity and historical records.

These features collectively ensure that the website is not only aesthetically pleasing but also a powerful tool for daily operations.

The Impact

The implementation of the new system has led to significant improvements in efficiency and user satisfaction. For instance, the previous annual process of erasing and re-entering student data has been replaced with a simple activation and deactivation mechanism, saving considerable time and reducing the risk of data loss.  Administrators have reported a more streamlined workflow, allowing them to focus on other critical aspects of their roles.
"Working with the Hail team has been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing excellent service and support.

They took the time to understand our unique needs and developed a website that has exceeded our expectations. We highly recommend Digital Journey for any software development needs.

The staff have gone above and beyond at all times with exceptional customer care."
Mandy Harrison
Administrator

Why It Matters?

This project exemplifies our agency’s commitment to creating tailored solutions that address specific client challenges. By leveraging modern technologies and maintaining a user-centric approach, we were able to deliver a product that not only meets but exceeds the client’s expectations. The success of this project underscores our strengths in custom software development, seamless integration, and exceptional customer service.

Visual Showcase

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Final Thoughts

The digital transformation of the Mid Canterbury School Transport Service stands as a testament to the power of thoughtful design and strategic implementation. By modernising their platform, we’ve enabled MCSTS to operate more efficiently and serve their community more effectively. 

If you’re looking to revitalise your organisation’s digital presence and enhance operational efficiency, let’s chat about how we can make that happen together.